Intelex rights vs permissions: why hierarchies break
A supervisor at your Hamilton plant opens an incident and finds every field grayed out. A coordinator at the same plant says she cannot see Hamilton records at all. Both tickets reach the same administrator, and both get the same first answer: "I'll check her permissions."
That answer is wrong about half the time. Intelex rights vs permissions is a real distinction: two mechanisms, different capabilities, and neither of them decides whether a record appears in a list. Location does that. Get all three straight and most access tickets close in ten minutes.
What are rights in Intelex?
Rights are the fast, blunt mechanism. Their limits are specific:
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